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Reducing Emergency Department return visits.

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Reducing Emergency Department return visits.

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Title	Reducing Emergency Department return visits.
Subject	Patient education; Health facilities, Discharge planning; Patient Discharge.
Description	Emergency Departments (ED) are overburdened, and it is projected that emergency department use will increase as more people gain access to healthcare, and as the population ages. This makes it important to address issues that cause patients to frequent the emergency department, and to address causes of unplanned return emergency department visits. According to peer-reviewed published research, as many as one third of ED visits are unplanned returns to the emergency department. Studies reveal that many of these visits are related to non-emergency complaints. Researchers have examined the reasons for patient returns and have attempted various methods to address these issues. Several methods have proven to be effective. For both the young and old, knowledge deficits regarding disease process and expectations of symptoms have been identified as reasons for unplanned ED visits. Anxiety of disease symptoms, unrealistic expectations regarding the healing process and misunderstandings regarding new medications have all been identified as causes related to unplanned return visits to the emergency department. Lack of support, equipment, and resources in the home environment; have also been recognized as key reasons for patients returning to the ED. Case management and a multidisciplinary team approach have been demonstrated to break down social and psychological barriers and reduce emergency department return visits. Potentially, initiating a focused discharge plan combined with case management resources will decrease the amount of return ED visits. An intentional plan to decrease emergency return visits will decrease the volume of patients traveling through the emergency department system and decrease the burden to staff.
Creator	Gibson, Andrea.
Publisher	Grand Canyon University
Date	2014
Type	text
Format	PDF
Identifier	EBN_2014_Gibson_A_601
Source	2014_Gibson_A_601.pdf
Language	eng